Personnel File // Work History

Operational Record

4+ years across IT operations, cybersecurity tooling, and enterprise infrastructure, from Tier 1 triage to EDR threat hunting and SIEM analysis.

Feb 2026 / Mar 2026

SOC SIEM CVE

›Performed CVE remediation and vulnerability triage for MSP clients via NodeWare, prioritizing critical exposures across environments.
›Monitored and analyzed security events through AgileBlue SIEM/SOC, supporting detection and incident response workflows.
›Built PowerShell scripts to automate client onboarding and endpoint config across managed environments.
›Conducted Tier 1 SOC triage, escalating confirmed threats and documenting findings per client SLAs.

Jul 2025 / Jan 2026

EDR Azure AD Tier 1-3

›Provided Tier 1-3 support for 100+ employees across hardware, networking, VoIP, and enterprise systems.
›Led hybrid Active Directory + Azure AD implementation, improving centralized identity and security posture.
›Spearheaded deployment of modern helpdesk / ticketing platforms (Jitbit, Spiceworks).
›Conducted threat hunting via SentinelOne ThreatOps; applied EDR queries and MITRE ATT&CK techniques.

Oct 2022 / Jul 2025

HIPAA 2K+ Users

›Provided Tier 1-3 support for 2,000+ users across multiple treatment centers, ensuring HIPAA compliance.
›Managed user accounts and infrastructure via Azure AD, including setup for newly launched sites across states.
›Led Infosec IQ security awareness initiatives; maintained high user satisfaction on resolved tickets.

May 2019 / Jul 2019

›Diagnosed and resolved hardware, software, and connectivity issues across school sites.
›Imaged 200+ laptops before the school year; assisted senior staff with ticketing and network troubleshooting.

Academic Record

B.S. Computer Science
Minors in Cybersecurity & Artificial Intelligence
GPA: 3.5

Associate of Arts & Sciences in Computer Science